Last updated February 9th, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to request a refund or exchange. If approved, place the item securely in its original packaging, and mail your return to the following address:
Below The Willow Tree
58 Argyle St
Camden, New South Wales 2565
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your retum has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
- A 15% restocking fee will be charged for all returns.
If you have any questions concerning our return policy, please contact us at:
0421 105 860